K2CT / Microsoft 365

Get more from Microsoft 365.

Microsoft 365 is more than email and Office applications. K2CT helps organisations configure, secure and manage their Microsoft environment so people can collaborate effectively without creating unnecessary operational or security risks.

Discuss Microsoft 365 See what's included

Microsoft 365, configured for how you work

Most businesses use a fraction of what their Microsoft 365 subscription offers, and many run with default settings that were never designed for them. K2CT manages your tenant as a whole — mail, collaboration, identity, devices, licensing and security — so the parts work together.

Business problems

Common Microsoft 365 challenges

Microsoft 365 grows organically. Without ownership, it tends to drift.

Sprawling Teams and SharePoint

Duplicate teams, unclear file locations and inconsistent sharing make information hard to find and control.

Inconsistent identity controls

MFA applied to some accounts but not others, and legacy sign-in methods left enabled.

Licence waste

Paying for licences assigned to former staff or features nobody uses.

Default security settings

Tenants left at baseline configuration rather than hardened for the business.

Services

Microsoft 365 services

Ongoing management and targeted projects across the Microsoft 365 platform.

Exchange Online

Mailbox administration, shared mailboxes, mail flow rules, anti-spam and anti-phishing configuration, and migration planning.

Microsoft Teams

Collaboration and meetings setup, team creation governance, guest access policies and Teams administration.

SharePoint & OneDrive

Document collaboration, site structure, permissions, external sharing governance and information organisation.

Microsoft Entra ID

Identity management, multifactor authentication, Conditional Access policies and access reviews.

Microsoft 365 licensing

Licence assessment, right-sizing to actual needs and ongoing licence administration.

Microsoft Intune

Endpoint integration, device compliance and secure deployment of Microsoft 365 apps.

Microsoft 365 security

Configuration baselines, supported Microsoft Defender capabilities, identity protection and security monitoring.

Microsoft 365 migrations

Planned migrations from Google Workspace, on-premises Exchange, other mail platforms or another Microsoft 365 tenant.

Outcomes

Business outcomes

Better collaboration

Clear places for files, conversations and meetings.

Consistent identity controls

MFA and access policies applied across every user.

Less admin complexity

Routine changes handled through a managed process.

Licence visibility

Know what you pay for and whether it is used.

Governed information

Sharing and permissions that match your policies.

A manageable environment

A documented tenant that is easier to support and extend.

Delivery

How we engage

Step 01
Tenant review
We assess configuration, security posture, licensing and how your teams use the platform.
Step 02
Prioritised plan
We separate quick fixes from larger projects and agree priorities with you.
Step 03
Implement
Changes are planned and communicated so staff know what to expect.
Step 04
Manage
Ongoing administration and reviews under a managed package.

Pricing

Ongoing management vs projects

Ongoing Microsoft 365 administration is part of Modern Workplace. Migrations, restructures and consulting engagements are project work, quoted separately after a review.

Modern Workplace

$147 per user / month, ex GST

$147 per user per month, ex GST — includes Microsoft 365 administration, Intune and Defender management for office users.

View Modern Workplace

• Microsoft licences are charged separately.
• Migrations and consulting are quoted as projects.

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FAQs

Microsoft 365 questions

What is managed Microsoft 365?

Managed Microsoft 365 means a provider takes ongoing responsibility for administering, securing and supporting your Microsoft 365 tenant — users, mail, Teams, SharePoint, identity, licensing and security settings — instead of leaving it to whoever has the admin password.

What does Microsoft 365 administration include?

Typically user and mailbox management, licence assignment, group and Teams administration, SharePoint permissions, mail flow and security policy changes, MFA and Conditional Access management, and handling support requests related to the platform.

Can K2CT migrate our existing email?

Yes. K2CT plans and runs migrations from Google Workspace, on-premises Exchange, IMAP-based providers and other Microsoft 365 tenants. Migrations are quoted as a project after we review mailbox sizes, domains and cutover requirements.

Do we need Microsoft 365 Business Premium?

Not always. Business Premium adds Intune, Conditional Access and Defender for Business, which suit organisations wanting stronger device and identity security. We assess your requirements and recommend the licence mix that fits, which may include different licences for different staff.

Can K2CT manage Teams and SharePoint?

Yes. We manage Teams creation and guest access, SharePoint site structure and permissions, and sharing policies, and can help restructure environments that have grown without a plan.

Does Microsoft 365 include data backup?

Microsoft 365 includes retention features and recycle bins, but these are not a complete independent backup. Microsoft operates on a shared responsibility model, so a separate backup service is recommended for protection against accidental deletion, ransomware and account compromise. See our Backup & Disaster Recovery service.

How does Microsoft 365 security management work?

We apply a security baseline to your tenant — MFA, Conditional Access, mail protection and supported Defender capabilities depending on your licences — then monitor sign-in and security alerts and review settings as Microsoft releases changes.

Related services

Let's review your Microsoft 365 environment.

Tell us how your team uses Microsoft 365 today and what isn't working. We'll suggest practical next steps.

Discuss Microsoft 365