Modern Workplace
$147 per user / month, ex GST
$147 per user per month, ex GST — includes cloud backup for Microsoft 365.
View Modern WorkplaceK2CT / Backup & Disaster Recovery
Protect your data. Prepare for disruption.
A backup is only valuable if you can recover from it when it matters. K2CT designs, monitors and tests backup and recovery arrangements so your business knows what it can restore, how quickly, and who does what.
Continuity is more than a backup product
Enabling backup software is the easy part. Business continuity also needs the right data in scope, retention that matches your obligations, copies isolated from ransomware, regular restore tests and a documented plan people can follow under pressure. K2CT treats backup as part of your overall recovery capability.
Business problems
Where backup arrangements fall short
Most businesses discover backup gaps at the worst possible moment.
Assumed, not tested
Backups run every night, but nobody has tried a full restore.
Missing data
Microsoft 365, cloud apps or new servers were never added to backup scope.
Ransomware exposure
Backup copies are reachable with the same compromised credentials.
No recovery plan
When an outage occurs, decisions are made on the fly.
Services
Backup and recovery services
From architecture through to tested, documented recovery.
Backup architecture and planning
Identifying critical systems and data, and designing where, how often and how long backups are kept.
Microsoft 365 data protection
Independent backup of Exchange Online, OneDrive, SharePoint and Teams data.
Azure workload backup
Azure Backup for virtual machines, file shares and supported databases.
Backup monitoring
Daily review of backup jobs, with failures investigated and resolved.
Retention configuration
Retention periods aligned to operational, legal and contractual requirements.
Recovery testing
Scheduled test restores of files, mailboxes and systems, with results recorded.
Recovery objectives (RPO and RTO)
Agreeing how much data loss and downtime is acceptable for each system, then designing to meet it.
Ransomware recovery planning
Immutable or isolated backup copies and a defined process for recovering clean systems.
Disaster recovery runbooks
Step-by-step documented procedures for restoring critical systems.
Business continuity planning
How the business keeps operating during disruption, beyond the technology itself.
Periodic plan review
Regular review as systems, staff and risks change.
Good to know
Recovery objectives are agreed, then tested
No provider can honestly promise zero data loss or instant restoration. What we can do is set realistic objectives and prove them.
Agreed in service design
RPO and RTO are set per system based on business impact and budget.
Proven by testing
Restore tests confirm whether objectives are achievable in practice.
Package vs separate scope
Modern Workplace includes cloud backup for Microsoft 365. Server and Azure backup, DR runbooks and continuity planning are scoped separately.
Outcomes
Expected outcomes
Known recovery capability
Tested evidence of what can be restored.
Complete coverage
Critical data identified and in scope.
Ransomware resilience
Protected copies attackers can't easily reach.
Faster decisions
A documented plan for outages.
Delivery
Delivery approach
- Step 01
Review
Assess current backups, data locations and gaps.
- Step 02
Design
Agree RPO, RTO, retention and architecture.
- Step 03
Implement and test
Deploy backup and complete initial recovery tests.
- Step 04
Monitor and review
Ongoing monitoring, periodic tests and plan reviews.
Pricing
Backup pricing
Microsoft 365 cloud backup is included in Modern Workplace. Other backup and disaster recovery services are priced based on data volumes, systems and recovery requirements.
Secure Cloud
From $150 per server / month, ex GST
From $150 per managed server per month, ex GST — Azure and server backup is scoped as part of your environment.
View Secure Cloud- • Backup storage and Azure consumption may be billed separately.
- • DR planning, runbooks and continuity planning are quoted as projects.
FAQs
Backup & Disaster Recovery questions
Does Microsoft 365 need additional backup?
Yes, in most cases. Microsoft keeps the service running and offers retention and recycle bin features, but under its shared responsibility model protecting your data is your responsibility. A separate backup protects against accidental deletion, malicious deletion, ransomware and retention gaps.
What is the difference between backup and disaster recovery?
Backup is a copy of data you can restore. Disaster recovery is the broader capability to restore whole systems and resume operations after a major incident — including infrastructure, priorities, procedures and people.
How often should backups be tested?
Critical systems should have restore tests at least quarterly, with file-level checks more often. Tests should also occur after significant changes such as migrations. The right frequency depends on how critical the system is.
What are RPO and RTO?
Recovery Point Objective (RPO) is the maximum amount of data, measured in time, you can afford to lose — for example, four hours. Recovery Time Objective (RTO) is how long you can afford a system to be unavailable before it's restored.
Can we recover from ransomware?
Recovery is far more likely when backups are isolated or immutable, regularly tested and supported by a response plan. No provider can guarantee recovery in every scenario, but good design significantly improves your position.
How much does business backup cost?
Microsoft 365 backup is included in Modern Workplace at $147 per user per month ex GST. Server, Azure and DR services are priced based on data volume, retention and recovery objectives.
What should a disaster recovery plan include?
Critical systems and their priority order, agreed RPO and RTO, recovery procedures, roles and contact details, communication steps, vendor contacts, and a schedule for testing and reviewing the plan.
Related services
Services that work alongside this one
Managed IT & Helpdesk
Reliable support, proactive management and day-to-day technology operations.
Learn moreAzure & Cloud
Cloud infrastructure, migration, operations, monitoring and optimisation.
Learn moreMicrosoft 365
Managed email, collaboration, identity, licensing and workplace technology.
Learn moreCybersecurity
Identity protection, endpoint security, threat monitoring and security governance.
Learn moreFind out what you could actually recover.
Tell us what you back up today and how. We'll identify gaps and recommend practical improvements.